Last Modified January 27, 2020
When you access the Websites, KN learns certain information about you, both automatically and through voluntary actions you take. This policy applies to information KN collects on the Websites and in email or other electronic messages between you and the Websites.
KN is the sole owner of the information collected on the Websites. KN does not and will not sell or rent this information to anyone.
We collect information you voluntarily give us via email, social media, or other direct contact from you. We will use your information to respond to you regarding the reason you contacted us and/or to provide the requested product and/or service to you, to improve our overall performance, to provide you with information or promotions, to administer our business activities (including customer service and fulfillment), and making other products or services available to our customers and prospective customers.
KN also collects information from other sources, such as intake forms through Typeform and Google Forms, scheduling tool Acuity, and others. The information collected may include your name, email, address, phone number, billing information, and other information you voluntarily share with KN. Clients who work with KN may also provide additional personal or business information through these sources.
We will not share your information with any third party outside of our organization, other than as necessary to serve you as a prospective, current, or former client. Examples include sharing your email with KN’s email list provider, Convertkit, for the sole purpose of KN emailing you; sharing your information for use in our internal project management tool, Clickup, for the sole purpose of serving you in KN’s business; GSuite email, Google Drive and Google Calendar for the sole purpose of serving you in KN’s business; and Zoom videoconferencing and webinar tool, for the sole purpose of serving you in KN’s business. This data sharing enables KN to deliver Products and services to you and to manage KN as a business.
KN may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
Additionally, if you buy products and/or services from KN, we collect contact information (e.g., name, shipping addresses) and financial information (e.g., credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.COOKIES & PIXELS
We use "cookies" and social media pixels on the Websites.
A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our Websites and identify repeat visitors to our Websites. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Websites. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Websites. Cookies can help KN understand the time of visits, which pages were viewed, and the websites you visited just before and just after you were on the Websites.
Usage of a cookie is in no way linked to any personally identifiable information on our Websites.
A social media pixel (e.g., Facebook’s Pixel) allows social media sites to track visitors to outside websites so the social media platform can personalize advertising messages to users while on the social media platform. KN reserves the right to use pixels in complicance with the various social media sites’ policies.AUTOMATIC DATA COLLECTION TECHNOLOGY
KN uses Google Analytics, which collects certain information about your equipment (e.g., the type of computer you use, Internet connection, IP address, operating system, browser type), location, actions on and communications with the Websites, and patterns. This information does not include personal information. It is used only for statistical purposes, which helps KN improve the Websites, services and products offered for sale or for free consumption.
To the extent you provide personal information to KN, KN’s systems will associate the automatically collected data with your personal information.LINKS
These Websites contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave one of our Websites and to read the privacy statements of any other site that collects personally identifiable information.SURVEYS & CONTESTS
From time-to-time our Websites request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Websites.EMAIL INFORMATION
If you send KN messages via forms on the Websites, purchases made on the Websites and/or via email, KN may retain the content of your email or form messages, your email address, any other contact information you provide, and KN’s response(s). This information receives the same protection KN uses for maintaining information received via online, mail and telephone sources.As stated previously, KN does not and will not sell or rent this information to anyone. You may unsubscribe from marketing and promotional emails from KN at any time.
For those outside of the EEA, if you opt to receive any free resource or training, register for any event or promotion KN offers, or purchase any product or service, you will be automatically added to KN’s email list. You may unsubscribe at any time.
If you are in the EEA and opt to receive any free resource or training, register for any event or promotion KN offers, or purchase any product or service, you will have to expressly consent to be added to KN’s email list. After you give your express consent, you may still unsubscribe at any time.
If you have any issues unsubscribing from KN’s email list, you may email email@example.com.Children’s Online Privacy Protection Act
The Websites and Products and services offered herein are not intended for persons under the age of 13. Kelly Nolan LLC does not knowingly collect information from anyone under the age of 13 years old. Kelly Nolan LLC prohibits children under the age of 13 from using all parts of all Websites and Products. Kelly Nolan LLC does not knowingly collect personally identifiable information from children under 13. If Kelly Nolan LLC learns that it has information or content from anyone under the age of 13, it will delete that information.YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. By contacting us via email (firstname.lastname@example.org) or phone number (612.234.1079), you can do any of following:
GDPR DATA PROTECTION RIGHTS
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
KN’s Websites are operated in the United States. If you are in the European Economic Area (EEA), KN would like to make sure you are fully aware of all of your data protection rights. If you are located outside of the United States, please be aware that information you provide will be transferred to the United States. By using these Websites or Products or services, you consent to this transfer.
The United States does not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you are in the EEA, you are entitled to the following:
- The right to access - You have the right to request KN for copies of your personal data. KN may charge you a small fee for this service.
- The right to rectification - You have the right to request that KN correct any information you believe is inaccurate. You also have the right to request KN to complete information you believe is incomplete.
- The right to erasure - You have the right to request that KN erase you personal data, under certain conditions.
- The right to restrict processing - You have the right to request that KN restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to KN’s processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that KN transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, KN has one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com, or call us at 612.234.1079.
We take precautions to protect your information. When you submit sensitive information via one of the Websites, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use services that encrypt to protect sensitive information transmitted online, we also protect your information offline. Only employees and third-party vendors who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. KN stores personally identifiable information using reputable third-party vendors whose business model requires them to keep information in a secure environment.