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Outsourcing the Mental Load at Home with Emily King of Faye

September 23, 2024

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We’ve talked in previous episodes about outsourcing work at home in ep. 29 (including emotional and even “moral” hangups about doing so) and, specifically, about hiring a house manager in ep. 52 with Kelly Hubbell of Sage House.

Today, we’re continuing this conversation with another option to help outsource more of the mental load. Emily King is the co-founder and CEO of Faye, an AI-powered platform that makes it affordable to hire a local personal assistant to help with those day-to-day, mentally exhausting tasks. Let’s dig into examples of what people outsource to Faye and how it works. 

I have no financial affiliation with and gain no benefit from sharing about Faye. I just think it’s an interesting platform that might provide you with the relief you’re looking for, so wanted to make you aware of it!

A bit more about Emily: Prior to entrepreneur life, Emily was the VP of Digital & Product at Blue Bottle Coffee, where she oversaw digital marketing, e-comm, and mobile, as well as physical product development: cafe drinks/culinary, merchandise, and all CPG. Prior to Blue Bottle, she led revenue operations and direct sales at Nextdoor; merchandising at Good Eggs; and e-comm and home services at LivingSocial. Emily started her career as a writer and editor at National Geographic, before discovering the exciting, fast-paced world of consumer tech. She currently lives in Ogden, UT, with her husband, Patten, and their 6-year-old daughter, Vivian. 

Learn more at https://www.findfaye.com/, and follow along on Instagram at @tryfaye


To take my free 5-day program, the Reset and Refresh, click here: https://kellynolan.com/reset-refresh.

Full Transcript

Ep 68. Interview with Emily King

[Upbeat Intro Music]

Kelly Nolan: Welcome to The Bright Method Podcast where we’ll discuss practical time management strategies designed for the professional working woman. I’m Kelly Nolan, a former patent litigator who now works with women to set up The Bright Method in their lives. The Bright Method is a realistic time management system that helps you manage it all, personally and professionally. Let’s get you falling asleep proud of what you got done today and calm about what’s on tap tomorrow. All right, let’s dig in!

_________

Kelly Nolan: Hey, hey! So, as you know if you have listened to this podcast for a while, we dig into outsourcing on a number of episodes, particularly outsourcing a lot of the mental and the invisible load that often happens in the home. In particular, in episode 29 we dug into why it can be tricky to contemplate and actually do the outsourcing that many of us might crave doing but have a lot of complicated feelings around doing, and then we also dig into, generally speaking, a lot of options of how you could outsource the load at home. Next up, in episode 52, we talked about hiring a house manager (which you should not rule out until you listen to that episode) with Kelly Hubbell of Sage Haus.

Today, I want to add another chapter to this discussion, which is about using a virtual family advisor offered by a start-up called Faye. Now, just to be clear, I have no financial affiliation or benefit of talking about this. I had just heard about this company and thought it would be a cool potential option for anyone who wants help on the home front but doesn’t maybe feel like a house manager is the right fit for them. This might be a potential solution for you, so I just wanted to share it in case it would help.

In short, what Faye does is it connects family advisors (which is what it calls the people that work with Faye) to serve families. It connects family advisors who are people with solid executive work backgrounds and who are often typically other moms in the nearby community — it connects those people with families looking to outsource the virtual parts of the mental load. So even though the work is mostly virtual, you are mostly creating a relationship with people who live relatively nearby to you in most of these markets. Again, it’s a relatively young start-up, so they’re only in a few markets right now but growing, and they do have a virtual more national component. So they might not be in your market, but the goal is to have people, like family advisors, who are located in your area so that they can advise you and help you with the mental load with the added nuance and context of being from your neighborhood, your area on a broader level and can help in that way. Today, Faye’s CEO and co-founder Emily King is here to discuss Faye and what it might be able to do for you!

So a bit about Emily. Emily King is the co-founder and CEO of Faye, an AI-powered platform that makes it affordable to hire a local personal assistant to help with those day-to-day, mentally exhausting tasks. Prior to entrepreneurial life, Emily was the VP of digital and product at Blue Bottle Coffee where she oversaw digital marketing, e-commerce, and mobile as well as physical product development, including cafe drinks, culinary merchandise, and all of CPG (you corporate people know what that means; I do not). [Laughs] Prior to Blue Bottle, she led revenue operations and direct sales at Nextdoor, merchandising at Good Eggs, and e-comm and home services at LivingSocial. Emily started her career as a writer and editor at National Geographic before discovering the exciting, fast-paced world of consumer tech. She lives in Ogden, Utah with her husband Patton and their six-year-old daughter Vivian. All right, let’s dig into the good stuff!

_________

Kelly Nolan: All right! Well, Emily, I am so excited you’re here! Thank you for taking the time, and before we dig into the details of what you do and what your company does, I would love for you to introduce yourself and just share more about how you started with Faye and got to this spot.

About Emily and Her Start with Faye – 3:56

Emily King: Sure! I’m Emily. I’m the CEO and co-founder of Faye, which is a tech platform that connects busy families with local personal assistants to help you with all of the stressful things you have to do as a parent or simply an executive like scheduling dentist appointments, finding swimming lessons for your kids, figuring out what pest control person to use because you suddenly have ants all over your house. We sort of ignore these day-to-day tasks that we have to take care of as parents, which you talk about a lot on this podcast, the mental load, and I think Faye is just acknowledging the fact that it is okay to hire someone to help you with this work. It’s okay to buy back your time. And so, we’ve created a platform that enables that work to happen.

In terms of my background, I have worked in consumer tech for the past 15 years at a variety of startups and have always wanted to start something myself. I’ve wanted to build. About eight years ago, I was working at Nextdoor with my current co-founder, Kip Kaehler, and we were super stressed out, like we were both married at the time, did not have kids, but just worked so much in consumer tech, in startups. We are talking 10-to-12-hour days. It’s really intense, and you get home and have no time to do anything with your personal life.

And so, at the time we were really stressed out about figuring out how to renew our license at the DMV, or for me, how was I gonna book these bachelorette party plans, right? And we thought there are ways to outsource your laundry, you can outsource your cooking, you can have food delivered, but how do you outsource the mental load that you carry on as just a busy worker? And so, we ideated on this idea eight years ago. It didn’t really turn into anything. We were excited about it, but we each went and took different jobs. Fast forward seven years ago, we were both at a point where we were ready to build again and to work together on a project, and this idea came up, and there were two kind of “aha” moments that led us to actually roll up our sleeves and build this particular product.

One was we were now parents, and it was almost laughable that we thought it was hard eight years ago. It was hard. It was honestly hard. But throw kids in the mix, and it just felt impossible, especially while trying to maintain executive, intense jobs. And so, it felt like there was even a larger need, and then the second piece was Kip had spent the past six years working in machine learning and AI, and for him, he was like, “Look, we can finally build software that actually provides leverage to the assistant to make them faster and better at what they do, and if we can make them faster and better at what they do, then we can charge a lower price to consumers for the product.” And so, between those kinds of two “aha” moments we decided to build Faye.

I guess we technically started the business about 15 months ago. We piloted the service in Dallas, so found four families who were eager for the help. I was the advisor. I was the personal assistant. Kip built the product. He is the engineer amongst us. And after a summer of really watching it work and getting very excited about the idea ourselves, we were able to pitch various venture capitalists and raise a bit of pre-seed money to get this off the ground. So that’s where we are today!

Kelly Nolan: Awesome! And what markets are you in right now?

Current Markets Faye is Active In – 8:10

Emily King: We are very active in Dallas, Austin, Denver, and The Bay Area, and then just by nature of having friends in other places who have wanted to try out the service, we do have a few virtual clients in a smattering of other places.

Kelly Nolan: Oh, interesting. So you do have some people who live outside of those markets that are served by — is it one or two assistants serving more diverse markets?

Emily King: Yep. Yeah, yeah, yeah. We do.

Kelly Nolan: Wow, very cool.

Emily King: And I’ll talk to that they’re very happy with their service because a lot of the things that we can do are virtual.

Kelly Nolan: Yep.

Emily King: I do think local is where the magic really comes in, and so, when we can, we really try to pair you with someone who lives even within five miles of where you are. We think that hyper-local knowledge base is really useful for the service. And a few examples of that — we’re actually technically live where I live too. I live in Ogden, Utah, and my advisor lives five houses away from me, so we’re about as hyper-local as it gets. But it’s been so useful because Katie’s kids go to my school. She knows about if we need a handyman, she knows who she would use and who she would call. I was looking for ballet lessons the other day, and she had a studio that her daughter goes to, and she loves it. She recommended it to me, which that in and of itself is useful. But on top of that, she told me how I could get there quickly at rush hour.

Kelly Nolan: Yeah.

Emily King: I was complaining. I was like, “I can’t go to this place. It’s 20 minutes away during rush hour.” And she was like, “No, no, no. Emily, just take the back roads. It’s 10 minutes from your house.” That type of knowledge to me in this space is priceless, right?

Kelly Nolan: Yeah. Yeah.

Emily King: And that’s why we call our family advisors “advisors” because they’re doing a mix of, yes, personal assistant work, they’re doing quite a bit of project management, but then there’s this other piece where we call our advisors trusted friends. I mean, they really can be of good advice because they have gone through this experience themselves. They have local lived experience that becomes really useful for parents.

Kelly Nolan: Awesome. And I’m jumping ahead. I jumped ahead a little bit because I know, you know, we’ve talked before, and I understand the model more than the listener. So let’s just back up a second. Essentially, how would you describe — so basically Faye has advisors that are people you have found who are these typical advisors, and then we can jump ahead to how they serve the customers. Let’s find out.

How Faye Connects Clients to Advisors – 10:56

Emily King: Yeah, so Faye is essentially the platform that connects clients, who are most frequently busy executive moms with kids, with local family advisors. Advisors come from a variety of backgrounds. What we are looking for when we source them is a really strong professional skillset. We think it’s important that they can kind of trade at the same level as the clients that we’re pairing them with. So we have marketing directors, program managers, product managers, former teachers. We have a lawyer. We have really, really strong professional backgrounds, and these are kind of mostly moms themselves who either have a little bit more time in their schedule, maybe they’ve stepped back from their kind of intense job themselves and are working part time and are looking to supplement their income, or we also have quite a few advisors who have full-time jobs that are looking for kind of a side hustle that’s fulfilling.

What is common amongst all of our advisors is that they’re hyper-organized, they really enjoy doing this work for their family, and they find the work fun and energizing, where someone like me, as a busy executive, I find most of this work depleting. And so, there’s this really interesting kind of melding that we have here where we have folks who find this work stressful, folks that find this work fun and energizing, and we can pair them together.

Kelly Nolan: That’s amazing, and just to be really clear, so once you get paired up with an advisor, they’re your advisor going forward?

Emily King: Yep.

Kelly Nolan: So you’re working with the same person throughout your relationship.

Emily King: Yep. You have a one-to-one relationship with them. You can communicate with them in a variety of ways. You can simply text, call, email, or as part of our platform we have a family hub where you can — you know, if you think of tasks that you need done in the middle of the night, you can login, add them there. Your advisor will see them during their working hours and can address them from there.

We think the one-to-one relationship is really important here. There are virtual assistant companies out there that do something we call queue management where clients will submit the task they need and then they will just be kicked off the queue by whomever on the supply side is available to tackle that task, and the benefit there is that they can charge a lot less because of that, because it’s just easier to manage the labor. The challenge is that you don’t have consistency and service, and I think the quality of the work suffers quite a bit from that.

You want to develop a relationship with someone who really gets to know your family, understands the nuance of the things you’re asking for, and can read between the lines when you ask for something. That’s where Faye starts becoming super magical. And because we find really strong advisors who have a high EQ from the get-go, they’re pretty fast at ramping up. They’re pretty fast at asking the right questions and understanding that quickly, but as you work with them month over month over month, they just get that much stronger. I’ve worked with Katie for almost a year, and it’s like she’s part of our family.

Kelly Nolan: Amazing. And just so I think people can understand, in this podcast we’ve talked previously with Kelly Hubbell of Sage Haus who helps with finding a house manager, which would do more of — I mean, I’m sure there’s overlap but also more of the in-house type of work, running errands for you, coming into the home, things like that. How is this different, and why do you think this is a great different offering for people who maybe, for a variety of reasons, might not be the right fit for a household manager?

How Faye Differs From Traditional House Managers – 15:09

Emily King: Yeah, totally. So I think there was a survey, a Harris Poll survey that came out a few weeks ago that said something like parents spend an average of 30 hours a week on mental-load tasks. Whether we’re planning them or executing them or thinking about them, it just takes up so much of our brain space and literal labor. Faye is not gonna solve every piece of that. As parents, as just an individual who has to run a home, there are certain tasks that we have to do every single day, and Faye is not gonna panacea for everything. But what we felt was a gap in the marketplace was this idea of a chief of staff for that mental load. So how can I pair myself with someone who can help me kind of manage all that’s on my mind, and it doesn’t mean that they’re going to take on all of it for me, but if Katie is running point on finding swimming lessons for Vivian and coming up with a list of activities that we can do over the weekend and running point on finding the hotel that I want to stay at in Hawaii for my upcoming trip, I then have more time to do the laundry or cook dinner or whatever it is.

Kelly Nolan: Yep.

Emily King: So I think Faye is not going to solve all of this for everyone, but it was the piece of work that we felt like didn’t have a great solution in the marketplace right then and we had the technology and insight to build something that would help solve it.

Kelly Nolan: Yeah, and just to be clear for my own benefit too, it is all virtual. Does Katie ever come into your house or anything like that?

Emily King: Yeah, if we pair you with someone who’s — it’s kind of up to the advisor in terms of what services they’re willing to offer.

Kelly Nolan: Yeah.

Emily King: For the most part, the work is virtual, and that’s where our platform can really kind of expedite things on the advisor side. If you do live super close to your advisor, a lot of our advisors will offer occasional errands. So if you’re in a pickle and need a package returned or you’re having a birthday party for your child and you need someone to pick up the cotton candy machine, which is something that Katie did in fact do for my family, that’s an option.

And so, our advisors will run occasional errands if they live super close by. We sort of say our service stops at the front door. None of our advisors are going in and tidying your house or washing your dishes or doing your laundry. But you might need help picking out blinds for your windows, and in this case, Katie is working with my husband on this project, and she was inside my house measuring windows the other day. So I think it depends if you’re working with someone local and whether that’s something they want to include in their services with you.

Kelly Nolan: And so, I know that some people listening are probably thinking, “This is great. I want to do this but I, in the past, have thought about hiring someone like this and I just know it’s gonna take me a lot of time to find that person.” And so, how does Faye help with that onboarding hurdle of it, of finding the right person for the job?


How Faye Connects You With The Right Advisor – 18:51

Emily King: So part of it is we have really high standards in terms of which advisors we allow on our platform. So there’s an application, and if anyone listening to this is interested in applying to become an advisor or interested in using our services as a client, our website is www.findfaye.com. We have an application that we ask potential advisors to complete. If it’s a strong application, we then have an interview with them. If the interview goes well, we give them a communications test because we want to make sure they can solve tasks in the way that we would like them to solve them but also can communicate well over text and email. And assuming they kind of pass all this and they go through a background check, which is the final stage, and then they have the opportunity to become a Faye Advisor. And so, we’re doing a lot of the vetting for the client up front, so you know kind of walking into a relationship when you’re matched with the advisor that it’s someone who’s gone through this rigorous vetting process.

And then on top of that, we have now worked with quite a few clients, have onboarded quite a few clients, and we have a very good sense of the types of things that most families need help with. And so, what often happens is a parent comes to us and they’re like, “I’m so stressed out. I need help,” and then has a hard time articulating exactly what it is they need help with. It feels overwhelming to even know where to start. And so, our advisors are trained in this onboarding intake call to take them through a series of questions that allows for that brain dump. So after your 45-minute or hour call with an advisor, there is a long list of actionable tasks that need to get done, and our advisors usually can take on quite a bit of that. Some, the client themselves may need to do themselves, but just having the accountability partner of someone who’s extracting all the mess that’s in your head and turning it into a structured list. That in and of itself is really helpful.

So onboarding sounds overwhelming. I know when you think about hiring a new employee it’s like, “Oh, my goodness. Where do I start? This is gonna take so much time.” We’ve done this enough that we try to make it as simple and non-stressful for the client as possible.

Kelly Nolan: I think that’s awesome because it’s the same — that was my other question is some people are like, “Ugh, hiring sounds like so much.” And then it’s the other thing of, “I know I’m drowning, but I don’t know exactly what I would delegate out.” And so, I think it’s really wonderful that you help people tease that out and tee it up from the beginning, so you don’t have to, when you sign up, know exactly what the person’s gonna do.

Emily King: Yeah, I think it’s interesting too. I think we all sort of think that we have these very unique challenges in our own life, and there are certainly tasks that come in that are very specific to a person and would not be true of every family. But honestly, most of what we’re solving is repetitive. If you are a family with two kids who are between the ages of 3 and 12, I’m pretty comfortable that I can list off 20 things and you would need most of those done for your own family over the course of the year. And so, we’ve gotten to a place where we’re pretty good at extracting exactly what we can help you with quickly, and that’s good for everyone because we immediately start solving tasks for you, and you can see very clearly the value of working with an advisor within the first few days of your service.

Kelly Nolan: Do you mind sharing some of those examples of what those tasks are? Just to help people get their wheels going?

Examples of Tasks Advisors Solve – 22:57

Emily King: Sure, yeah. I mean, I can literally — I thought this would be kind of funny to just pull up the real-time tasks that have been asked today that are hyper-specific. But I think it’s a good example. So someone asked their advisor to find a discreet dog waste service, so she was like, “I want someone to come pick up poop, but I don’t want all my neighbors to see a truck.”

Kelly Nolan: Interesting!

Emily King: Which I think is so funny because it’s like — yeah, isn’t that awesome? We have someone looking for someone to drop off a return, frame a picture we bought on vacation, find a swing set assembly service (so they bought a swing set; now they need it assembled), reschedule house cleaning appointment, find a gift for a new baby by September 14th, research nearby pumpkin patch locations, find counseling options for my daughter, find Lakers tickets for an upcoming game, begin ski trip planning, sign up for fall children’s sports and activities, and research Tulum accommodations. So those are just a few that came in today. But they may not be exact across every family, but the tasks certainly rhyme, and the way you go about solving them are very similar.

Kelly Nolan: That’s awesome. One specific question I have just because this is where my brain goes is do a lot of your clients share their calendars with their advisor?

Clients Can Share Their Calendars With Advisors – 24:39

Emily King: Yeah, so they can. That’s sort of up to the client in terms of how transparent they want to be and how involved they want their advisor in their personal and work calendars. At a minimum, most clients either already have a family calendar that they can share the advisor on or, as advisors, we will make a lot of family calendars for the family and help manage that.

Kelly Nolan: Got it.

Emily King: Which is nice so that we can pull in work schedules — we can at least know when you’re busy at work, of what other events you might have on your calendar, and so, advisors can be mindful of that as they’re, say, looking up swimming lessons and know that Tuesday and Thursday nights won’t work because Joey has something else going on.

Kelly Nolan: Yeah.

Emily King: And so, we do try to integrate with the calendar. We have options to do that on our platform or can just be pulled into whatever calendaring system you’re currently using as a family.

Kelly Nolan: I think that’s awesome. I think that’s great, and I know that there are people who have varying levels of comfort with that, and so, I would just throw out there that I think that, yeah, creating a calendar that you, even if you just share one element of your life, one calendar versus all of your work information and everything, and then know that advisor is seeing that calendar, so that’s kind of the touchstone of you need to make sure that’s updated occasionally to reflect your reality. I think that that can be really, really smart.

Emily King: Yeah, and it’s really helpful to leverage your advisor with scheduling. So, for example, as parents we get a lot of emails from, say, the school, and I get a lot of them.

Kelly Nolan: Yep.

Emily King: And some of them have information that’s useful, and some of them don’t, and being able to just forward those on to Katie and have her kind of understand which events really need to be put on the calendar and not only putting those events on the calendar but then reminding me of what needs to happen before those events take place is exceptionally useful. So, like, you can put “picture day” on the calendar, but getting a notification about that two days ahead that I need to also fill out a form for whatever picture package I’m buying for Vivian is, again, another task that’s priceless for me because absent that I wake up on Wednesday morning and scramble to get her ready and then forget to send her with the form. I’ve done this two years in a row, so that’s [Laughs] an acute problem for me.

Kelly Nolan: Yeah.

Emily King: Yeah. So we do a lot with calendars.

Kelly Nolan: I love that, and one thing you told me when we had spoke previously that I thought was really fascinating is you mentioned what is the percentage of people that stick with this? What type of trial period do people typically do, or I should say initial period. Trial period might not be the right word.

Emily King: Yeah.

Kelly Nolan: But what’s the initial period people do and then how many people stay on?

Faye’s Retention – 27:49

Emily King: Yeah, so we have excellent retention, which has been awesome to see. Most people who try Faye do not leave the service, and if they do decide it’s not right for them, they decide in month one. So if you basically — and we allow for that, right? I don’t want you to keep using Faye unless you absolutely love, love the experience. That being said, very few people even turn after the first month. They basically don’t after the first month. But if you are going to not love it it’s because we haven’t captured you in the very first month that you try us out.

Kelly Nolan: I really like that too.

Emily King: Yeah.

Kelly Nolan: It’s nice to know that — you know, I think people fear, “If I try something and I put three months, six months into it, and what if it doesn’t work?” It’s, you know, a lot easier if you’re like, “Okay, worst case we do something for a month that doesn’t stick.”

Emily King: Yeah, I mean, I think it’s easier for some client to [Indiscernible], right? This is much easier to try. It also puts I think a good level of pressure on the advisor to really wow in the first 14 days, the first 30 days to create those quick wins that, for the client, you’re just like, “Yeah, I can’t live without this. This is great.”

Kelly Nolan: Yeah.

Emily King: One of my favorite quotes from one of our clients a few months ago was like — you know, I chatted with her maybe 20 days in, and she was like, “Emily, I’m so mad. I just didn’t want to like this. This is just another expense, and I just didn’t want to like it, and I just didn’t want to feel like I had to do it. And now this is gonna be in my life forever.” And I was like, “Okay, great!” [Laughs]

Kelly Nolan: “I’m very sorry that I —

Emily King: “I’m sorry, I’m not –.”

Kelly Nolan: — gave you a service you cannot live without.” [Laughs]

Emily King: “You can totally walk away.” She’s like, “I can’t! It’s too good!” Which was fun, and I think for the most part people are feeling that. So…

Kelly Nolan: Aww, well, I love to hear that. I think that is a good place to wrap up. So if people have heard this, if they’re interested, particularly if they live in one of the markets that you have more of a presence in, how do they get going? How would they start this process?

Emily King: Yeah, so it’s super easy. You can go to our website www.findfaye.com and schedule a free consultation, which will either happen with me or one of my colleagues, and those are really nice because it’s just a good chance to ask any additional questions you have. It’s good for me or my colleague to have that call with you because we understand your names and then can match you with someone who we think you’re really gonna vibe with. And so, we actually require that call for that reason. And so, on the client side, you would just fill out our form and would schedule a quick call. On the advisor’s side, you’d fill out an application and go from there.

Faye’s Mission – 30:49

I think one thing we didn’t talk too much about, but it just came to mind is one of the challenges with I think — I don’t want to use the royal “we” here, but I will put myself in this category before Faye existed, is that as parents we feel like we should do all of this on our own, and when people ask me, “Who is Faye’s competitor,” right? I’m like there isn’t another company out there that I’m worried about taking dollars from us. It’s this trained behavior of us as parents feeling like there’s this social stigma of outsourcing this type of work, and like, “I should be doing this,” right? “As a parent, I should be doing this.”

And so, I think what I really love about what we’re doing with Faye is, on the client side, we’re making it socially acceptable to delegate this type of work. We’re giving you the social and moral permission to outsource your mental load. And on the advisor’s side, we’re finally saying, “Yeah, this work is valuable. You should be paid for doing it. You’re awesome at doing this for your own family, and you’ve never been compensated for it.” And so, instead of having to go drive for Uber or deliver groceries for Instacart to supplement your income, you can complete tasks that you’re excellent at that require an executive skill set and actually get paid for it.

And so, for us, that is our broader mission, and I like to just remind people there on both sides, right? It’s making it socially acceptable on the client side to outsource this work, and we’re monetizing invisible labor on the supply side.

Kelly Nolan: I love that.

Emily King: Yeah.

Kelly Nolan: Emily, thank you so much! And should people also reach out if they live somewhere that you’re not very present at?

Emily King: Oh, yeah, yeah, yeah. Reach out! Reach out wherever you live. I mean, honestly, we are, again, live in — our four primary markets are San Francisco, Denver, Dallas, and Austin. However, we have clients in probably ten other cities that we’re not officially live in, so feel free to reach out. If we can’t service you immediately, we’ll keep you on a waiting list, and once we get enough demand in a particular market it’ll actually work to bring on advisors!

Kelly Nolan: Awesome. Awesome, well, thank you so much! I thought this was such a great idea for people who maybe a house manager isn’t the right fit. If it’s just not for you for whatever reason, this might be another way to help you lighten that mental load in a way that works better for you and your family. So thank you, Emily, for being here!

Emily King: Of course!

Kelly Nolan: I really appreciate it.

Emily King: Yeah, thanks, Kelly.

Kelly Nolan: All right, and for you at home, thanks for being here. I’ll catch you in the next episode!

[Upbeat Outro Music]

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